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Working in a retail environment can be fast-paced, with staff on their feet all day. In rare instances, if you or someone you know has an accident while working in a shop, you are entitled to make a claim. MMW Claims specialises in helping workers across Northern Ireland get the compensation they deserve after an accident.
Our legal team can help retail workers access legal support when making a claim against a current or former employer. We get to know your situation, assess your options, and provide assistance throughout your case.
A shop is a busy environment, both on the customer-facing side and behind the scenes in the stock room. While shops are typically safe places, accidents can happen, as in any other workplace. Common shop accidents in NI can include:
When these accidents happen, the right help can be the difference between a successful claim and a long recovery.
What types of injuries do we commonly see among retail and hospitality clients? Some of the more common retail injuries in Northern Ireland include broken bones and head injuries. Most instances involve what are known as “preventable injuries”.
In situations like this, where there is a clear-cut reason for an injury, compensation can be sought. When speaking with our team, the more information available, the clearer the claims process can be.
Employers have a duty of care to employees. The same safety rules that apply to customers also apply to staff. It could be as simple as a wet floor not being clearly marked, or your employer failing to provide training on moving stock.
You should always be in a position where you feel comfortable carrying out your work without risk of injury. If you’ve been hurt due to what you believe is negligence, you can make a claim.
If you have been injured while at work or as a result of your working conditions and it wasn’t entirely your fault, you can typically make a claim within three years of the injury.
You are also eligible to make a claim against an employer if you have incurred costs for medical treatment, or the injury resulted in a loss of earnings.
We have processes in place to support a straightforward claims process. With help from the MMW Claims team, we follow these steps for retail worker injury claims:
Compensation is calculated based on the "Green Book" (Judicial Studies Board Guidelines for Northern Ireland). Amounts vary depending on:
For an idea of how much we’ve helped individuals claim, take a look at our recent success stories.
